How Credits Work - Portal

Upon starting an account or new subscription with Datafiniti you will receive a new allotment of credit to your account. Your credits allow you to download and view detailed records when opting to in a search.

Where can I find my current credits used?

Determining what data you have access to

Our plans allow flexibility in both price and use of credits per month depend on what plan your account is subscribed to. Your can check your Setting page to check what data types you have access to.

When Are Credits Charged to Your Account?

Property Data

When you search for property either through the address, property type, most recent status, or filters, your account is not charged credits.

Expanded record view

You can select a property to expand the view of the record. This will cost 1 credit for viewing the content of the detailed record information.

Downloads

You will be charged property data credits per the amount input into the Records to Download box here:

Credits Used On Search May Vary

If the credits are only consumed when downloading or access the record's expanding view. Datafiniti will only charge for the number of records found.

Example:
If only 10 records are displayed, we charge 10 credits.
If 0 records are found, no credits will be charged.

Any time you attempt a download of the records found by a search, a Download Records box will request the format and amount of records you wish to download.

Credit limit refresh period

The refresh period for your credits in your Datafiniti account is based on your data plan subscription start date. This can vary from monthly to annually. For paid tier plans you can check your settings page here. Please consult with your Datafiniti representative if you do not know your plan's refresh rate.