How Credits Work
Where can I find my current credits used?
Credits used (Available) can be located on the Datafiniti dashboard here.
Determining what data you have access to
Our plans allow flexibility in both price and use of credits per month depend on what plan your account is subscribed to. Your can check your _Settings_to check what data types you have access to.
Your settings page is located in the top right hand of your navigation bar
Setting will highlight the data plans you are subscribed to
When Are Credits Charged to Your Account?
There are multiple ways to spend credits. Let go through the ways this can happen:
Downloading Records
Any time you attempt a download of the records found by a search, a Download Records box will request the format and amount of records you wish to download.
the #records to download will charge against your available credits on your account.
Overages
Depending on the amount of credits needed to download a searched query, you will be charged an overage fee equal to the amount of credits over your credit's available. NOTE you will not be able to download the data files generated to your account until the overages are paid.
Overages will be displayed to your cost to download field in the download records box
Credit limit refresh period
Your credits to your Datafiniti account refresh period is based on of your data plan subscription. This can vary from monthly to annually. For standard tier plans you can check your settings page here. Please consult with your Datafiniti representative if you do not know your plan's refresh rate.
Your credits Used will reset to 0 when your account credit period is refreshed
Updated 12 months ago